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Contact Us

frequently asked questions

1. What types of products does Always182 sell?

Always182 offers interesting items and collectibles, both official and unofficial, related to Blink-182 and its members.

2. How can I find a specific product on the site?

You can use the search bar located in the menu. To browse the store, go to the “Store” section and use the category filters.

3. Do the products come with a warranty?

With the exception of t-shirts, all products include their respective manufacturer warranties, which should be reviewed with the manufacturer. Always182 t-shirts, made from 100% premium cotton, are guaranteed for up to 200 washes. The lifespan of the prints may vary based on how often they are washed and worn.

6. How do I place an order on Always182?

To place an order, add the desired products to your cart, proceed to the checkout page, enter your shipping and payment information, and confirm your purchase. You will receive an email confirmation.

7. What payment methods do you accept?

We accept various payment methods, including credit cards (Visa, MasterCard, American Express) and PayPal.

8. Can I modify or cancel my order after placing it?

Orders can be cancelled or modified up to 8 hours after your purchase is made. If cancelled, you will be refunded with the PayPal transaction fee already debited.

9. Do you ship internationally?

Yes, we ship internationally. Standard international shipping takes 30 days, and we provide a tracking code for customer peace of mind. There is also a 10-day shipping option, but it depends on the weight and item. Leave a note with your order if you need it in less than 30 days.

10. How long does it take for my order to arrive?

Standard international shipping takes approximately 30 days. Expedited shipping can take around 10 days, depending on the weight and type of item.

11. How can I track my order?

Once your order is shipped, you will receive an email from paypal with a tracking number and a link to track your package.

12. What is the return policy?

To return an item, send an internal message or use your dashboard. Refunds are processed immediately once the returned item is received and verified.

13. How long does it take to process a refund?

Refunds are processed immediately.

14. Do I need an account to make a purchase?

Yes, you need to create an account. This will allow you to access your purchase information at any time and receive exclusive communication for customers and subscribers.

15. What are the benefits of having an account on Always182?

Benefits include access to exclusive content, downloads, discount coupons, offers, limited editions, and much more.

16. How do I recover my password?

If you forgot your password, go to the login page and click on “Forgot my password.” Enter your email address, and you will receive a link to reset your password.

17. How do I use a discount code?

During the checkout process, you will find a field where you can enter your discount code. Be sure to apply it before completing your purchase so that the discount is reflected in the total.

18. Do you offer discounts for bulk purchases?

We currently do not offer discounts for bulk purchases.

19. Do you have a loyalty or referral program?

We do not have a loyalty or referral program at this time.

20. How can I contact customer service?

You can contact us through our contact form on the website or by emailing sales@always182.com.

21. What are the customer service hours?

Our customer service hours are from 11:00 AM to 6:00 PM (Lima, Peru time).

22. Where can I send my comments or suggestions?

We value your feedback and suggestions. You can send them through our contact form or by emailing feedback@always182.com.